XinGuangYuan (New Lights) Linghting Technology Co.,Ltd. headquartered in Haining, China, is a sizable OEM factory established with 20 years of solid experience in the lighting industry. As a leading domestic manufacturers of LED products, New Lights introduced green lighting wares configured with high power efficiency and optimized energy consumption. Powered by our commitments to top quality products and R&D invest efforts, our products have a wide coverage in LED tubes, LED filament bulbs, Edison bulbs, LED panel lights and fluorescent tubes. New Lights covers 35,000 square meters of factory and office area with more than 500 skilled workers and lighting professions supporting 15 production lines and expanding key company functions,exporting commercial goods to over 50 countries, including United States, Germany, Britain, Japan, etc. Motivated by the motto "Being Famous in Quality Delivery as Always is Winning us the Strongest Trust", New Lights' products have won good reputations in supplying top quality products at competitive price. We are confident to be recognized as a supplier of world class lighting products and services through pragmatic and innovative products, meticulous follow-up services, and most importantly, your endorsement and trust.
Q1. Are you factory or Trading Company? A: New Lights is a more than 20 years lighting manufacturers. With the expansion of business, we founded our trading company in 2012.
Q2. What about the lead time? A:Samples need 3-5 days, mass production time needs 30 days for order quantity more than ;
Q3. Do you have any MOQ limit? A:Low MOQ, 1pc for sample checking is available, MOQ for bulk order is 3,000PCS;
Q4. Is it OK to print my logo on led light product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample;
Q5: Do you offer guarantee for the products? A: Yes, we offer 2-5 years warranty to our products;
Q6. Is it OK for us to visit your factory? A: You are always warm welcome to visit both our factories. We are located in Yangtze River Delta, which is close to Hangzhou, Shanghai and Ningbo. If you really want to come to our company, we can also arrange drivers to pick you up;
Q7. If I have some failed product, how to deal with it ? A: You can totally trust our products quality and this situation happens rarely, because during producing, we have a strict testing system to guarantee the quality, making sure our customers just get the right products. But, if it does happen, you may need to send us some details of the failed T8 LED Tube Light such as the operating condition and the surroundings, better with picture. Once we confirmed it is kind of Quality Issue from our side, we will send you replacement within your next shipment.